Privacy Policy

PRIVACY POLICY (UK GDPR COMPLIANT)

Last updated: [19/11/25]

This Privacy Policy explains how Menopause Strong (“we”, “our”, “us”) collects, uses and protects your personal information.

1. What Personal Data We Collect

We may collect the following information:

Provided by You

• Name
• Email address
• Phone number
• Health and exercise-related information provided for your training plan
• Payment details (processed securely via third-party providers)

Automatically Collected

• Website usage data (analytics)
• Cookies (if enabled on your site)

2. How We Use Your Data

We use your data to:

• Provide personal training and coaching services
• Contact you with updates or session information
• Personalise your fitness plan
• Maintain records for safety and insurance
• Respond to enquiries
• Improve website performance (analytics)

We do not sell or share your data with any third-party marketing companies.

3. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

• Contract — to deliver your purchased services
• Consent — for any optional marketing or health information
• Legitimate interest — running and improving the business

4. How We Store Your Data

Your data is stored securely either:

• In password-protected systems
• In secure email or messaging platforms
• In encrypted files (where applicable)

We retain data only for as long as necessary for business, legal or safety purposes.

5. Sharing Your Data

We may share data only when necessary with:

• Payment processors (e.g., Stripe, PayPal — depending on your site)
• Website hosting/analytics providers
• Legal or insurance representatives (if required)

We never sell or rent your data.

6. Your Rights (UK GDPR)

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Restrict or object to processing
• Request data portability

To exercise your rights, email: menopausestrong@outlook.com

7. Marketing Communications

We only send marketing messages if you have given clear consent.
You can opt out at any time.

8. Cookies

Your website platform may use cookies to improve functionality and collect analytics.
You can disable cookies in your browser settings.

9. Contact

For privacy questions or requests, contact:

Email: menopausestrong@outlook.com
Telephone: 07840 366303